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Advancing Equitable Care Cooperative

funded in part by PCORI

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  • Full Guide for Effective Communication in Healthcare (Hearing Loss Association of America: HLAA): for patients and providers
    • Communication Access Plan (HLAA): one-page form to document patient’s hearing status and communication needs
  • Effective Communications (U.S. DOJ): High-level overview for effective communication
  • Communicating With and About People with Disabilities (CDC): Explains person-first language
  • Disability Language and Etiquette in Healthcare Facilities (ADA Centers)
  • Effective Communication for Healthcare Providers (Center for Disability Studies): Guide to caring for people with disabilities
  • Communicating with People Who Are Deaf or Hard of Hearing in Hospital Settings (U.S. DOJ)
  • Improving Care to Communication Vulnerable Patients (The Joint Commission)

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